Emergency plumbing for Ashburn · Open 24/7 · Based in Leesburg
Need an emergency plumber in Ashburn, VA? Stoney’s Plumbing, a veteran-owned plumber based in Leesburg, takes emergency calls from Ashburn 24/7 for burst pipes, leaking water heaters, sewer backups and basement flooding. Call (703) 794-5592.
Close your main shutoff, keep clear of wet electrical equipment, and call Stoney’s Plumbing 24/7 at (703) 794-5592.
If you smell gas, leave the house and call Washington Gas or 911 first. Most Ashburn emergencies involve aging water heaters, failed pressure reducing valves, burst supply hoses and drain backups.
Call now: (703) 794-5592 · 574 Rockbridge Dr SE, Leesburg, VA 20175 · Stoney’s Plumbing on Google Maps
Quick answer: Ashburn’s housing is mostly single-family homes and townhomes from the 1990s onward, which means aging builder-grade water heaters, pressure reducing valves, washing machine hoses and supply lines cause most emergencies, more often than old pipes do.
Communities like Ashburn Farm, Ashburn Village, Broadlands, Brambleton, Belmont and the newer One Loudoun area were largely built from the late 1980s into the 2010s. That gives Ashburn a different emergency pattern from downtown Leesburg. We rarely find failing cast-iron or galvanized pipe here. What we do find is equipment and connections that were installed at the same time and are wearing out together:
Townhomes and stacked condos add one more risk: a leak in one unit can show up in a neighbor’s ceiling. If water appears below a bathroom or laundry room, close your main and check before assuming it’s a roof problem.
Quick answer: Close the main shutoff, usually on a basement wall or in the utility closet near the water heater in most Ashburn homes, keep away from wet electrical equipment, and call (703) 794-5592.
In most Ashburn single-family homes the main shutoff and pressure reducing valve sit together where the line enters the basement, often near the front foundation wall. In townhomes, look in the lowest-level utility closet or under the stairs. Newer homes usually have a lever ball valve that closes with a quarter turn.
Close the main, or the fixture valve if the leak is at one toilet, sink or appliance. Open a low faucet to relieve pressure.
Turn off breakers for wet areas from dry ground. If a water heater is leaking, switch off its breaker or turn the gas control to off.
Call (703) 794-5592 and tell us what’s leaking, whether the main is off and whether the water is clean or sewage.
Loudoun Water’s pipe protection tips include a short guide to finding the main shutoff. Find yours before an emergency, not during one.
Quick answer: A leaking tank, a discharging relief valve or no hot water are the most common Ashburn calls. A discharging relief valve often points to high pressure or a failed expansion tank rather than a bad water heater.
Ashburn homes are on Loudoun Water, and Loudoun Water’s water quality reports note that dissolved minerals such as calcium can leave white residue. Over the years that scale settles in water heater tanks and speeds up wear. A tank leaking from the body has to be replaced. A dripping relief valve or wet fitting can often be repaired.
Pressure matters too. When a pressure reducing valve fails, the whole house can run at much higher pressure. Water heater relief valves start weeping, toilets refill on their own, and supply lines are under constant stress. We test house pressure with a gauge on every emergency water heater call. Replacing a water heater in Loudoun County generally requires a permit through Loudoun County Building and Development, and we handle that as part of the job.
Shut off the water and call Stoney’s Plumbing, day or night.
Quick answer: A backup in a basement shower or floor drain usually means the main building drain or lateral is clogged. Stop running water and call. Ashburn’s newer PVC laterals clog more from wipes, grease and debris than from roots.
Because most Ashburn sewer laterals are PVC, the root intrusion and collapsed clay pipe common in older towns are less frequent here. The usual causes of an Ashburn backup are flushed wipes, grease from kitchen drains, and construction debris or sags in lines under newer homes. We clear the line from the cleanout and, when backups keep coming back, camera-inspect it to find the cause. If a backup looks like it’s coming from the public main, Loudoun Water should be called too.
Quick answer: Hose bibs, pipes in garage walls and lines over unheated bonus rooms are the most likely to freeze in Ashburn. Finished basements depend on sump pumps that should be tested before storm season.
Ready.gov’s winter weather guide covers basic freeze prevention. For Ashburn homes, we’d add three things: disconnect hoses in the fall, insulate any supply lines in the garage, and keep cabinet doors open on outside-wall kitchens during cold snaps. Finished basements in Broadlands, Brambleton and Ashburn Farm often depend on a sump pump. A battery backup is worth considering if you’ve ever lost power during a storm.
Quick answer: This page covers what’s specific to Ashburn. For full detail on every emergency type, cost ranges and step-by-step instructions, see our main Leesburg emergency page.
Our 24/7 emergency plumber page for Leesburg and Loudoun County has the full emergency triage table, step-by-step instructions for each emergency and educational price ranges. For non-emergency work in your area, visit our Ashburn plumbing services page. You may also find these useful:
And if you’re not sure whether your problem is urgent, our emergency plumbing guide’s section on triage will help you decide, or just call (703) 794-5592 and ask.
Gas emergency? Washington Gas explains what to do on its natural gas safety page. Check any contractor’s license with the Virginia DPOR license lookup.
Yes. Stoney’s Plumbing takes emergency calls from Ashburn 24 hours a day, 7 days a week, including weekends and holidays, at (703) 794-5592. We are based in Leesburg at 574 Rockbridge Dr SE and serve Ashburn from there.
No. Stoney’s Plumbing is based at 574 Rockbridge Dr SE in Leesburg, VA 20175, and serves Ashburn from that location.
Most Ashburn homes are Loudoun Water customers. Problems at the meter or in the public main are Loudoun Water’s responsibility; the service line from the meter to the house and everything inside is usually the homeowner’s.
Many Ashburn neighborhoods were built in waves through the 1990s and 2000s, so builder-installed tanks of similar age reach the end of their typical 8 to 12 year life together, and many have already been replaced once.
Close your main shutoff, turn off power to any wet light fixture at the panel, and check whether the water is coming from your unit or a neighbor’s. Then call us. In stacked townhomes, tell your neighbor and your HOA too.
Close the two valves behind the washer, or the main if you can’t reach them, unplug the washer only if the floor around the outlet is dry, and call. Replacing rubber hoses with braided stainless hoses helps prevent this.
Not usually, but a failed pressure reducing valve can cause leaks at toilets, faucets and the water heater relief valve. If pressure is causing an active leak, close the main and call.
Leave the home and call Washington Gas or 911 from outside before calling a plumber.
Stoney’s Plumbing is at 574 Rockbridge Dr SE, Leesburg, VA 20175. Call (703) 794-5592, 24/7.
View Stoney’s Plumbing on Google Maps · 574 Rockbridge Dr SE, Leesburg, VA 20175 · (703) 794-5592
Call (703) 794-5592 for a burst pipe, leaking water heater or sewer backup in Ashburn.
Stoney’s Plumbing · 574 Rockbridge Dr SE, Leesburg, VA 20175 · (703) 794-5592 · Open 24/7 · Serving Ashburn and Loudoun County